For those interested, the 9/11 commission report is found online in full.  There is also a short summary of 35 pages at that link, which I would recommend one read if they don't want to go through almost 600 pages about the events leading to 9/11 and the aftermath.  Imagine if we had computers back when they did the inquiry on Pearl Harbor or for the assassination of JFK.  Ah, the contemporary world, where everything can be read by anyone.